Stuck at loading screen (NA)

  • Since yesterday, I can't login on the NA server, it stays stuck on the loading screen. I tried most of the possible solution, like changing language and restarting, doesn't seem to work.
    Asia and Europe work fine on the other hand.

    Thanks in advance for the help.
  • Howdy!

    This is likely a routing issue between your PC and the US datacenter if the other regions work. You may also be using a VPN, we recommend to disable it. Then try the following:

    - Try using another DNS provider such as GoogleDNS Here.
    - Flush your DNS cache -> Restart the PC afterwards before retesting the game.

    Thank you!