I can't start the game

  • When i click on Play, i keep getting this error : Oops! The game crashed. The crash report folder named "random" next to the game executable.

    Can anyone help me ?
  • Hey XpMonsterS,

    I did not see any error logs from the game client. Will need to do a bit of troubleshooting to find the cause of these crashes. Please try the basic and advanced steps here.

    If the crashing still happens, please post a DxDiag and Hearthstone Error Logs. Paste the DXdiag and Hearthstone Error Logs into the post, select and highlight everything you just pasted, and hit the "code" button (</>). That'll make the information much more readable.