Unable to update/install on android.

  • I have posted this in the tech support forum:
    http://us.battle.net/hearthstone/en/forum/topic/20747314930

    Subsequently contacted support and Game Master Aerithloran recommended me to try reporting it here. So here are the details.

    Basically has not been successful in updating the Hearthstone on my android phone.
    After trying everything, resorted to uninstalling and re-installing. Unfortunately that failed as well.

    The error code reported was: 907

    What I have tried so far:

    • Downloading over WiFi
    • Downloading over LTE
      (I don't have an unlimited plan, so this is quite an expensive failure for me)
    • Restarting phone
    • Clearing RAM
    • Clearing Play Store cache
    • Reinstalling Play Store
    • Uninstalling Hearthstone


    Android version: 6.0.1
    Play Store version: 6.8.22
    Available storage: 37.63 GB

    Please advise.

    Many thanks in advance.
  • Please post the model number of the devices you are using. This should be in the Device Info screen from the settings menu.