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Update 6:31 PM EDT: Glaxigrav posted an update, it can be found below.
Update 3:25 AM EDT: Hotfix is live in all regions. Transactions are "moving along more smoothly". There are still some issues impacting players. No more updates until the morning.

Plague Quarter Hotfix Has Arrived

A hotfix will be going out sometime this evening has gone out to fix a number of issues with the Plague Quarter wing. If you paid for the Plague Quarter and didn't receive access, Blizzard is still working on it.

Quote from Glaxigrav

6:31 PM EDT Update

Our development team continues to work on the known issues for Hearthstone. These are the latest updates:

• Players who have completed double purchases – We are currently investigating incidents where players were erroneously charged more than once to unlock the new Plague Wing, or were unable to purchase the wing using gold. While this issue no longer seems to be occurring for new purchasers, if your account was previously charged more than once for any purchases, we currently investigating and working to provide reimbursements as appropriate.
• Waiting for Authorization – We are actively working on a resolution for this issue. We don’t currently have an ETA available, but we’ll provide further updates as soon as they are available.
• Purchases complete but wing not unlocked – We are identifying all of the affected accounts and will be working to unlock the Plague Wing for those affected as soon as possible. No ETA is currently available regarding when this process will be complete.

Thank you for your continued patience! Our teams have been working around the clock to address these issues, and we will continue to provide updates as soon as they are available.

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Hey all, wanted to provide what information I have for the evening. Our technicians are still working on various issues through the night, but I don't anticipate having any additional information in the near future so this will likely be the last update until tomorrow morning. 

The Hotfix to address the purchases getting stuck is now effective on all regions and we have been monitoring them for a bit. The process appears to be moving transactions along more smoothly, however the issue with wings not being unlocked immediately following some purchases is still impacting players. 

To clarify on this, Queued status is the state purchases go through once funds are requested from the financial institution (or game services in cases of gold)' and once finalized are considered completed. Purchases may be available during this time, but if your order changes to completed and the wing is still not available, your purchase is impacted by the still-ongoing issue. Once resolved, the wing will be applied to your account as it should be. 

Note that not all purchases are impacted, but if your purchase mirrors the above description know that we are working hard to tackle these issues.

Plague Quarter Heroic Boss Guides

If you need help with the Plague Quarter bosses, on normal or heroic, we've got plenty of proven deck lists you should check out!