3 Free Kobolds Card Packs Coming in January for Daily Quest Bug
As a bit of compensation for players who aren't reliably getting their dailies on time, and as a celebration of the new expansion, all players are receiving 3 Kobolds & Catacombs card packs in the new year.
- So many dungeon runs being run impacted the Hearthstone service causing the issue.
- Your packs will be available through Battle.net gifting in early January. Mobile players can login to the Blizzard account site to redeem.
- Completing your daily is possible even if it doesn't display. Yes, you do still get the rewards.
- A long-term solution for the daily quest bug will be implemented in the new year. Short-term solutions are incoming.
See below for some tips on how to get your dailies to show up if you aren't seeing them on login.
Quote from Jesse HillGreetings,
Thanks for helping to make the launch of Kobolds & Catacombs legendary! Millions of players joined us to explore the vast kobold dungeons, and we hope all your adventures into the depths have been incredibly fun.
After launch, we discovered something not-so-fun: an issue that delayed some players from receiving new daily quests after logging in, largely due to the unexpected impact that so many Dungeon Runs had on our services. We immediately set to work investigating the issue and implemented hotfixes to resolve it. We’re still working on it, but at this point the delay is significantly reduced, and in most cases players will now see their daily quests immediately upon log in.
Due to the nature of the issue, some players may still experience a delay between 10-30 minute after logging in to get their daily quest. Here are some steps you can take to prompt the quest log to update if you are not already seeing new quests upon login.
- Check your quest log 10-30 minutes after logging in for the first time after quests reset. You need not remain logged in for that time.
- Manually refresh the quest log by pushing the Quest Log button.
- Play games in Play Mode or Arena (Note that Dungeon Run will not cause the quest log to update).
- Note: If you happen to complete your quest without seeing the quest log update, you’ll still be properly rewarded
We’re currently working on short-term solutions that should soon make these additional steps unnecessary, and we plan on implementing better long-term solutions in the new year.
We understand how important daily quests are to the experience of Hearthstone, and we’re sorry for any confusion or frustration affected players might have experienced. As a celebration of Kobolds and Catacombs and a thank you to affected players for being patient while we worked to fix this issue, we’re sending all Blizzard players three Kobolds & Catacombs card packs, for free, on us!
Your free card packs will arrive via Blizzard Battle.net gifting in early January. To redeem on mobile, just log into Blizzard Battle.net via your favorite browser. If you’re on PC, you can click the gift icon on the upper right next to your Battletag. If your packs don’t appear in-game after you claim them, please try restarting Hearthstone.
Thanks for joining us in the tavern, and we wish you warmth and joy for the holidays!
i restarted the game 10 times, logging out and in, changing language etc, nothing worked lol.
If you switched the game language a few times they usually showed up also
I haven't heard of a single player who didn't get any daily quests for 3 weeks straight. I noticed the bug but after restarting once, EVERY TIME, the quest appeared.
How many hours have you spent on Hearthstone? Judging by the fact you took the time to post here, probably not a little. I know I have days I don't play at all and I still have hundreds if not thousands of hours and have been playing from the beta. And that's while not being anywhere near a top player, who spend a lot more time.
*****Humble Brag Alert*****
Haven't paid for packs. Ever. Been buying ~80 packs with in game money every expansion and I still have gold left, not to mention the ~6k dust I have lying around without disenchanting any non-golden card even if it came out of standard a while ago. If I'm missing cards for any top deck, it's because of my choice not to craft them. So still calling this game pay to win just means you're not dedicated to investing time to earn the cards you want.
*****End of Humble Brag*****
But if I did pay, it'd be a worthwhile investment for the hours of fun this game gave me.
I like Blizzard because you can count on them. Companies, even huge corporations, screw up from time to time. But every time they did, we got compensated. 3 packs aren't a lot, but the bug wasn't a lot either, and it shows they care.
I wasn't even effected so I get all that gold plus 3 packs - 2017 was a great year
Free stuffs is always nice.
Some people will always complain . 3 packs is better that nothing . Besides if you followed the instructions with the change language and relogs etc the quest would pop up eventually . So, you did not lose any gold if you were patient about the relogs . I guess some people would not be satisfied even if they gave them like 40 packs . Get a grip people
I would be satisfied with 40 packs.
Good job blizzard! Awesome to get 3 free packs :D
The fact that it comes through the Gift App means that the three packs can only be redeemed in one server? Shouldn't it be 3 packs for each server, as it was bugged in the three servers?
3 packs... thanks.
three is more than nothing
Nice! Good to see that the team is slowly working on the reward system. Now, if only we could see these moves more often (and in a straightforward giving spirit), instead of instances of bugs and malfunctioning, I would dare say the community would be satisfied!
Why no 300 gold instead of? People lost gold, not packs. I don't need this packs cuz I opened 140. I'd open classic instead of Kobolds
Feels bad that the people whining for compensation win. They should have just fixed the quest thing, say sorry, and given everybody 3x win 7 games any mode quest...
i would have taken 300 gold instead, but 3 packs seems ok.
Free packs are always welcome!
3 free packs=worth 300g...i had the problem with the daily only 1 day so free packs always is good!
Average of 5-6 quests worth of compensation. More than enough to make up the losses. I approve. :)
Yay Free stuff ty! The quest bug is a little annoying, but there are work arounds that take very little time.
Thanks for Apologems.
侘び石 ワッショイ (´∀`)