Hearthstone crashes

  • Lel
    Hello . I was having problems with the Blizzard app and I just solved it now I downloaded Hearthstone and when I open it I get an error of oups the game crashed with a folder of the error report. What can I do to repair it ? Please help
    This the error.log file :

    Unity Player [version: Unity 5.3.6p1_ef59fdfbd254]

    Hearthstone.exe caused an Access Violation (0xc0000005)
    in module Hearthstone.exe at 0023:00000000.

    Error occurred at 2017-04-18_201456.
    C:\Program Files (x86)\Hearthstone\Hearthstone.exe, run by az.
    46% memory in use.
    1024 MB physical memory [1024 MB free].
    2048 MB paging file [1024 MB free].
    0 MB user address space [3557 MB free].
    Write to location 00000000 caused an access violation.

    Context:
    EDI: 0x06986c80 ESI: 0x06988fac EAX: 0x00000000
    EBX: 0x0820f810 ECX: 0x068a0548 EDX: 0x00000000
    EIP: 0x00000000 EBP: 0x0820f6f8 SegCs: 0x00000023
    EFlags: 0x00010283 ESP: 0x0820f6d4 SegSs: 0x0000002b

    Bytes at CS:EIP:
    ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ??

    Stack:
    0x0820f6d4: 60b77107 01599290 0820f6e8 06986c80 .q.`..Y... ..l..
    0x0820f6e4: 0820f830 00000000 068a0548 0820f700 0. .....H..... .
    0x0820f6f4: 00000001 0820f7bc 60b7fb1a 06986c80 ...... ....`.l..
    0x0820f704: 0820f760 068ba3e8 00000127 00000000 `. .....'.......
    0x0820f714: 00000000 06986c80 068b5a18 00000010 .....l...Z......
    0x0820f724: 069889f0 00000010 00000010 02f232d4 .............2..
    0x0820f734: 06863b80 068660c0 06988a58 00000000 .;...`..X.......
    0x0820f744: 00000010 069887f0 00000003 06986c90 .............l..
    0x0820f754: 06988a58 069889f0 00003314 068ac54c X........3..L...
    0x0820f764: 06986c90 0820f7bc 60b0f6fb 06986c80 .l.... ....`.l..
    0x0820f774: 02f23314 0820f79c 06986c80 068ba3e8 .3.... ..l......
    0x0820f784: 06986c80 068b5a18 06986c80 00000000 .l...Z...l......
    0x0820f794: 00000000 00000000 78170005 00000000 ...........x....
    0x0820f7a4: 00000000 00000003 00000000 0820f7cc .............. .
    0x0820f7b4: 60b56370 4e8b029a 0820f850 60b59941 pc.`...NP. .A..`
    0x0820f7c4: 06986c80 068b5a18 00000000 068ba3e8 .l...Z..........
    0x0820f7d4: 00000000 0820f830 0820f810 4e8b0d76 ....0. ... .v..N
    0x0820f7e4: 07f7e040 60b59640 0000047c 60ded630 @...@..`|...0..`
    0x0820f7f4: 0000003b 06986c90 00000000 0000000f ;....l..........
    0x0820f804: 07f7e74c 00000001 00000000 00000000 L...............
    0x0820f814: 00000000 068b5a18 00000000 00000000 .....Z..........
    0x0820f824: 068ba3e8 00000003 06986c80 00000000 .........l......
    0x0820f834: 00000000 00000400 00000400 4e8b0d76 ............v..N
    0x0820f844: 0820f8ec 60d1fb08 00000000 0820f880 .. ....`...... .
    0x0820f854: 6be64c32 06986c80 07f7e74c 07f7e040 2L.k.l..L...@...
    0x0820f864: 00000001 6bd20000 00000025 00000000 .......k%.......
    0x0820f874: 07f7e74c 00000001 447a9ae6 0820f8a0 L.........zD.. .
    0x0820f884: 6be6590b 07f7e2d0 00000001 6be64620 .Y.k........ F.k
    0x0820f894: 6be64620 07f7e040 6be6462d 0820f8b4 F.k@...-F.k.. .
    0x0820f8a4: 759d7c04 07f7e040 759d7be0 5a04c71b .|.u@....{.u...Z
    0x0820f8b4: 0820f8fc 7754b54f 07f7e040 58f7d83e .. .O.Tw@...>..X
    0x0820f8c4: 00000000 00000000 07f7e040 c0000005 ........@.......
    0x0820f8d4: 75c7f510 00000000 0820f0e4 58f7d83e ...u...... .>..X
    0x0820f8e4: 0820f8c0 0820f0e4 0820f904 77588000 .. ... ... ...Xw
    0x0820f8f4: 278395a2 00000000 0820f90c 7754b51a ...'...... ...Tw
    0x0820f904: ffffffff 775303dd 00000000 00000000 ......Sw........
    0x0820f914: 6be64620 07f7e040 00000000 00000000 F.k@...........
    0x0820f924: 00000000 00000000 00000000 00000000 ................
    0x0820f934: 00000000 00000000 00000000 00000000 ................
    0x0820f944: 00000000 00000000 00000000 00000000 ................
    0x0820f954: 00000000 00000000 00000000 00000000 ................
    0x0820f964: 00000000 00000000 00000000 00000000 ................
    0x0820f974: 00000000 00000000 00000000 00000000 ................
    0x0820f984: 00000000 00000000 00000000 00000000 ................
    0x0820f994: 00000000 00000000 00000000 00000000 ................
    0x0820f9a4: 00000000 00000000 00000000 00000000 ................
    0x0820f9b4: 00000000 00000000 00000000 00000000 ................
    0x0820f9c4: 00000000 00000000 00000000 00000000 ................
    0x0820f9d4: 00000000 00000000 00000000 00000000 ................
    0x0820f9e4: 00000000 00000000 00000000 00000000 ................
    0x0820f9f4: 00000000 00000000 00000000 00000000 ................
    0x0820fa04: 00000000 00000000 00000000 00000000 ................
    0x0820fa14: 00000000 00000000 00000000 00000000 ................
    0x0820fa24: 00000000 00000000 00000000 00000000 ................
    0x0820fa34: 00000000 00000000 00000000 00000000 ................
    0x0820fa44: 00000000 00000000 00000000 00000000 ................
    0x0820fa54: 00000000 00000000 00000000 00000000 ................
    0x0820fa64: 00000000 00000000 00000000 00000000 ................
    0x0820fa74: 00000000 00000000 00000000 00000000 ................
    0x0820fa84: 00000000 00000000 00000000 00000000 ................
    0x0820fa94: 00000000 00000000 00000000 00000000 ................
    0x0820faa4: 00000000 00000000 00000000 00000000 ................
    0x0820fab4: 00000000 00000000 00000000 00000000 ................
    0x0820fac4: 00000000 00000000 00000000 00000000 ................
    0x0820fad4: 00000000 00000000 00000000 00000000 ................
    0x0820fae4: 00000000 00000000 00000000 00000000 ................
    0x0820faf4: 00000000 00000000 00000000 00000000 ................
    0x0820fb04: 00000000 00000000 00000000 00000000 ................
    0x0820fb14: 00000000 00000000 00000000 00000000 ................
    0x0820fb24: 00000000 00000000 00000000 00000000 ................
    0x0820fb34: 00000000 00000000 00000000 00000000 ................
    0x0820fb44: 00000000 00000000 00000000 00000000 ................
    0x0820fb54: 00000000 00000000 00000000 00000000 ................
    0x0820fb64: 00000000 00000000 00000000 00000000 ................
    0x0820fb74: 00000000 00000000 00000000 00000000 ................
    0x0820fb84: 00000000 00000000 00000000 00000000 ................
    0x0820fb94: 00000000 00000000 00000000 00000000 ................
    0x0820fba4: 00000000 00000000 00000000 00000000 ................
    0x0820fbb4: 00000000 00000000 00000000 00000000 ................
    0x0820fbc4: 00000000 00000000 00000000 00000000 ................
    0x0820fbd4: 00000000 00000000 00000000 00000000 ................
    0x0820fbe4: 00000000 00000000 00000000 00000000 ................
    0x0820fbf4: 00000000 00000000 00000000 00000000 ................
    0x0820fc04: 00000000 00000000 00000000 00000000 ................
    0x0820fc14: 00000000 00000000 00000000 00000000 ................
    0x0820fc24: 00000000 00000000 00000000 00000000 ................
    0x0820fc34: 00000000 00000000 00000000 00000000 ................
    0x0820fc44: 00000000 00000000 00000000 00000000 ................
    0x0820fc54: 00000000 00000000 00000000 00000000 ................
    0x0820fc64: 00000000 00000000 00000000 00000000 ................
    0x0820fc74: 00000000 00000000 00000000 00000000 ................
    0x0820fc84: 00000000 00000000 00000000 00000000 ................
    0x0820fc94: 00000000 00000000 00000000 00000000 ................
    0x0820fca4: 00000000 00000000 00000000 00000000 ................
    0x0820fcb4: 00000000 00000000 00000000 00000000 ................
    0x0820fcc4: 00000000 00000000 00000000 00000000 ................
    0x0820fcd4: 00000000 00000000 00000000 00000000 ................
    0x0820fce4: 00000000 00000000 00000000 00000000 ................
    0x0820fcf4: 00000000 00000000 00000000 00000000 ................
    0x0820fd04: 00000000 00000000 00000000 00000000 ................
    0x0820fd14: 00000000 00000000 00000000 00000000 ................
    0x0820fd24: 00000000 00000000 00000000 00000000 ................
    0x0820fd34: 00000000 00000000 00000000 00000000 ................
    0x0820fd44: 00000000 00000000 00000000 00000000 ................
    0x0820fd54: 00000000 00000000 00000000 00000000 ................
    0x0820fd64: 00000000 00000000 00000000 00000000 ................
    0x0820fd74: 00000000 00000000 00000000 00000000 ................
    0x0820fd84: 00000000 00000000 00000000 00000000 ................
    0x0820fd94: 00000000 00000000 00000000 00000000 ................
    0x0820fda4: 00000000 00000000 00000000 00000000 ................
    0x0820fdb4: 00000000 00000000 00000000 00000000 ................
    0x0820fdc4: 00000000 00000000 00000000 00000000 ................
    0x0820fdd4: 00000000 00000000 00000000 00000000 ................
    0x0820fde4: 00000000 00000000 00000000 00000000 ................
    0x0820fdf4: 00000000 00000000 00000000 00000000 ................
    0x0820fe04: 00000000 00000000 00000000 00000000 ................
    0x0820fe14: 00000000 00000000 00000000 00000000 ................
    0x0820fe24: 00000000 00000000 00000000 00000000 ................
    0x0820fe34: 00000000 00000000 00000000 00000000 ................
    0x0820fe44: 00000000 00000000 00000000 00000000 ................
    0x0820fe54: 00000000 00000000 00000000 00000000 ................
    0x0820fe64: 00000000 00000000 00000000 00000000 ................
    0x0820fe74: 00000000 00000000 00000000 00000000 ................
    0x0820fe84: 00000000 00000000 00000000 00000000 ................
    0x0820fe94: 00000000 00000000 00000000 00000000 ................
    0x0820fea4: 00000000 00000000 00000000 00000000 ................
    0x0820feb4: 00000000 00000000 00000000 00000000 ................
    0x0820fec4: 00000000 00000000 00000000 00000000 ................
    0x0820fed4: 00000000 00000000 00000000 00000000 ................
    0x0820fee4: 00000000 00000000 00000000 00000000 ................
    0x0820fef4: 00000000 00000000 00000000 00000000 ................
    0x0820ff04: 00000000 00000000 00000000 00000000 ................
    0x0820ff14: 00000000 00000000 00000000 00000000 ................
    0x0820ff24: 00000000 00000000 00000000 00000000 ................
    0x0820ff34: 00000000 00000000 00000000 00000000 ................
    0x0820ff44: 00000000 00000000 00000000 00000000 ................
    0x0820ff54: 00000000 00000000 00000000 00000000 ................
    0x0820ff64: 00000000 00000000 00000000 00000000 ................
    0x0820ff74: 00000000 00000000 00000000 00000000 ................
    0x0820ff84: 00000000 00000000 00000000 00000000 ................
    0x0820ff94: 00000000 00000000 00000000 00000000 ................
    0x0820ffa4: 00000000 00000000 00000000 00000000 ................
    0x0820ffb4: 00000000 00000000 00000000 00000000 ................
    0x0820ffc4: 00000000 00000000 00000000 00000000 ................
    0x0820ffd4: 00000000 00000000 00000000 00000000 ................
    0x0820ffe4: 00000000 00000000 00000000 00000000 ................
    0x0820fff4: 00000000 00000000 00000000 ............

    Module 1
    C:\Program Files (x86)\Hearthstone\Hearthstone.exe
    Image Base: 0x00220000 Image Size: 0x010de000
    File Size: 16879592 File Time: 2017-04-18_184724
    Version:
    Company:
    Product:
    FileDesc:
    FileVer: 8.0.0.18336
    ProdVer: 8.0.0.18336

    Module 2
    C:\Program Files (x86)\Hearthstone\Hearthstone_Data\Mono\mono.dll
    Image Base: 0x10000000 Image Size: 0x00230000
    File Size: 2114008 File Time: 2017-04-18_185024
    Version:
    Company: Unity Technologies
    Product: libmono
    FileDesc: Unity Technologies fork of mono runtime
    FileVer: 1.0.0.1
    ProdVer: 1.0.0.1

    Module 3
    C:\Windows\SYSTEM32\igdumdim32.dll
    Image Base: 0x60ab0000 Image Size: 0x0078d000
    File Size: 7868928 File Time: 2013-07-09_190318
    Version:
    Company: Intel Corporation
    Product: Intel HD Graphics Drivers for Windows 8(R)
    FileDesc: User Mode Driver for Intel(R) Graphics Technology
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    ProdVer: 9.18.10.3234

    Module 4
    C:\Windows\SYSTEM32\igdusc32.dll
    Image Base: 0x65620000 Image Size: 0x00347000
    File Size: 3411456 File Time: 2013-07-09_185620
    Version:
    Company: Intel Corporation
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    FileDesc: Unified Shader Compiler for Intel(R) Graphics Accelerator
    FileVer: 9.18.10.3234
    ProdVer: 9.18.10.3234

    Module 5
    C:\Windows\SYSTEM32\midimap.dll
    Image Base: 0x65970000 Image Size: 0x00008000
    File Size: 18944 File Time: 2014-11-20_214258
    Version:
    Company: Microsoft Corporation
    Product: Microsoft® Windows® Operating System
    FileDesc: Microsoft MIDI Mapper
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 6
    C:\Windows\SYSTEM32\GLU32.dll
    Image Base: 0x659e0000 Image Size: 0x00025000
    File Size: 140288 File Time: 2014-11-20_214246
    Version:
    Company: Microsoft Corporation
    Product: Système d’exploitation Microsoft® Windows®
    FileDesc: DLL bibliothèque des utilitaires OpenGL
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 7
    C:\Windows\SYSTEM32\OPENGL32.dll
    Image Base: 0x65a10000 Image Size: 0x000de000
    File Size: 777728 File Time: 2014-11-20_214246
    Version:
    Company: Microsoft Corporation
    Product: Microsoft® Windows® Operating System
    FileDesc: OpenGL Client DLL
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 8
    C:\Windows\SYSTEM32\wdmaud.drv
    Image Base: 0x65b70000 Image Size: 0x00036000
    File Size: 197120 File Time: 2014-11-20_214258
    Version:
    Company: Microsoft Corporation
    Product: Système d’exploitation Microsoft® Windows®
    FileDesc: Pilote du système audio Winmm
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 9
    C:\Windows\SYSTEM32\MSACM32.dll
    Image Base: 0x696a0000 Image Size: 0x00017000
    File Size: 89816 File Time: 2014-11-20_214258
    Version:
    Company: Microsoft Corporation
    Product: Système d’exploitation Microsoft® Windows®
    FileDesc: Filtre audio ACM Microsoft
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 10
    C:\Windows\SYSTEM32\msacm32.drv
    Image Base: 0x696c0000 Image Size: 0x00009000
    File Size: 23040 File Time: 2014-11-20_214258
    Version:
    Company: Microsoft Corporation
    Product: Système d’exploitation Microsoft® Windows®
    FileDesc: Mappeur de sons Microsoft
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 11
    C:\Windows\SYSTEM32\xinput9_1_0.dll
    Image Base: 0x6ae10000 Image Size: 0x00006000
    File Size: 8704 File Time: 2014-11-20_214246
    Version:
    Company: Microsoft Corporation
    Product: Système d’exploitation Microsoft® Windows®
    FileDesc: Contrôleur commun XNA
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 12
    C:\Windows\SYSTEM32\wlanapi.dll
    Image Base: 0x6afd0000 Image Size: 0x0003f000
    File Size: 238080 File Time: 2014-11-20_214400
    Version:
    Company: Microsoft Corporation
    Product: Système d’exploitation Microsoft® Windows®
    FileDesc: DLL de l’API côté client de configuration automatique WLAN Windows
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 13
    C:\Windows\SYSTEM32\AVRT.dll
    Image Base: 0x6b5a0000 Image Size: 0x0000a000
    File Size: 31496 File Time: 2014-11-20_214420
    Version:
    Company: Microsoft Corporation
    Product: Microsoft® Windows® Operating System
    FileDesc: Multimedia Realtime Runtime
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 14
    C:\Windows\SYSTEM32\ksuser.dll
    Image Base: 0x6ba20000 Image Size: 0x00007000
    File Size: 19096 File Time: 2014-11-20_214258
    Version:
    Company: Microsoft Corporation
    Product: Microsoft® Windows® Operating System
    FileDesc: User CSA Library
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 15
    C:\Windows\SYSTEM32\DDRAW.dll
    Image Base: 0x6ba30000 Image Size: 0x000ec000
    File Size: 544256 File Time: 2014-11-20_214246
    Version:
    Company: Microsoft Corporation
    Product: Système d’exploitation Microsoft® Windows®
    FileDesc: Microsoft DirectDraw
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 16
    C:\Windows\SYSTEM32\HID.DLL
    Image Base: 0x6bcc0000 Image Size: 0x0000a000
    File Size: 26624 File Time: 2014-11-20_214238
    Version:
    Company: Microsoft Corporation
    Product: Système d'exploitation Microsoft® Windows®
    FileDesc: Bibliothèque d’utilisateur HID
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 17
    C:\Windows\SYSTEM32\d3d9.dll
    Image Base: 0x6bd20000 Image Size: 0x001d3000
    File Size: 1907384 File Time: 2014-11-20_214250
    Version:
    Company: Microsoft Corporation
    Product: Microsoft® Windows® Operating System
    FileDesc: Direct3D 9 Runtime
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    ProdVer: 6.3.9600.17415

    Module 18
    C:\Windows\SYSTEM32\DCIMAN32.dll
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    File Size: 11776 File Time: 2014-11-20_214250
    Version:
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    Module 19
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    Company: Microsoft Corporation
    Product: Microsoft® Windows® Operating System
    FileDesc: Sort Version Server 2003
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 20
    C:\Windows\SYSTEM32\AUDIOSES.DLL
    Image Base: 0x70580000 Image Size: 0x00060000
    File Size: 370424 File Time: 2014-11-20_214258
    Version:
    Company: Microsoft Corporation
    Product: Système d’exploitation Microsoft® Windows®
    FileDesc: Session audio
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 21
    C:\Windows\System32\MMDevApi.dll
    Image Base: 0x705e0000 Image Size: 0x00053000
    File Size: 331048 File Time: 2014-11-20_214258
    Version:
    Company: Microsoft Corporation
    Product: Système d'exploitation Microsoft® Windows®
    FileDesc: API MMDevice
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 22
    C:\Windows\system32\wbem\fastprox.dll
    Image Base: 0x713e0000 Image Size: 0x000c4000
    File Size: 786944 File Time: 2014-11-20_214346
    Version:
    Company: Microsoft Corporation
    Product: Microsoft® Windows® Operating System
    FileDesc: WMI Custom Marshaller
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 23
    C:\Windows\system32\wbem\wbemsvc.dll
    Image Base: 0x714b0000 Image Size: 0x00011000
    File Size: 49664 File Time: 2014-11-20_214346
    Version:
    Company: Microsoft Corporation
    Product: Microsoft® Windows® Operating System
    FileDesc: WMI
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 24
    C:\Windows\SYSTEM32\wbemcomn.dll
    Image Base: 0x714d0000 Image Size: 0x00066000
    File Size: 401408 File Time: 2014-11-20_214346
    Version:
    Company: Microsoft Corporation
    Product: Microsoft® Windows® Operating System
    FileDesc: WMI
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 25
    C:\Windows\SYSTEM32\dbghelp.dll
    Image Base: 0x72510000 Image Size: 0x00141000
    File Size: 1207296 File Time: 2014-11-20_214418
    Version:
    Company: Microsoft Corporation
    Product: Microsoft® Windows® Operating System
    FileDesc: Windows Image Helper
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 26
    C:\Windows\SYSTEM32\powrprof.dll
    Image Base: 0x729f0000 Image Size: 0x00040000
    File Size: 255136 File Time: 2014-11-20_214350
    Version:
    Company: Microsoft Corporation
    Product: Système d’exploitation Microsoft® Windows®
    FileDesc: DLL d’assistance du profil d’alimentation
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 27
    C:\Windows\System32\fwpuclnt.dll
    Image Base: 0x72ca0000 Image Size: 0x00046000
    File Size: 272384 File Time: 2015-04-04_235332
    Version:
    Company: Microsoft Corporation
    Product: Système d’exploitation Microsoft® Windows®
    FileDesc: API en mode utilisateur FWP/IPsec
    FileVer: 6.3.9600.17485
    ProdVer: 6.3.9600.17485

    Module 28
    C:\Windows\SYSTEM32\dhcpcsvc6.DLL
    Image Base: 0x72cf0000 Image Size: 0x00013000
    File Size: 57344 File Time: 2014-11-20_214406
    Version:
    Company: Microsoft Corporation
    Product: Système d’exploitation Microsoft® Windows®
    FileDesc: Client DHCPv6
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 29
    C:\Windows\SYSTEM32\DNSAPI.dll
    Image Base: 0x72d10000 Image Size: 0x0007e000
    File Size: 498688 File Time: 2015-04-04_235332
    Version:
    Company: Microsoft Corporation
    Product: Système d’exploitation Microsoft® Windows®
    FileDesc: DNS DLL de l’API Client
    FileVer: 6.3.9600.17481
    ProdVer: 6.3.9600.17481

    Module 30
    C:\Windows\SYSTEM32\dhcpcsvc.DLL
    Image Base: 0x72e50000 Image Size: 0x00014000
    File Size: 64512 File Time: 2014-11-20_214406
    Version:
    Company: Microsoft Corporation
    Product: Système d’exploitation Microsoft® Windows®
    FileDesc: Service client DHCP
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 31
    C:\Windows\system32\wbem\wbemprox.dll
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    Version:
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    Module 32
    C:\Windows\SYSTEM32\ntmarta.dll
    Image Base: 0x73270000 Image Size: 0x00028000
    File Size: 154392 File Time: 2014-11-20_214406
    Version:
    Company: Microsoft Corporation
    Product: Système d’exploitation Microsoft® Windows®
    FileDesc: Fournisseur MARTA Windows NT
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 33
    C:\Windows\SYSTEM32\MSWSOCK.dll
    Image Base: 0x732a0000 Image Size: 0x0004b000
    File Size: 286208 File Time: 2014-11-20_214406
    Version:
    Company: Microsoft Corporation
    Product: Système d’exploitation Microsoft® Windows®
    FileDesc: Fournisseur de service Sockets 2.0 de Microsoft Windows
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 34
    C:\Windows\SYSTEM32\dwmapi.dll
    Image Base: 0x73530000 Image Size: 0x0001a000
    File Size: 102728 File Time: 2014-11-20_214250
    Version:
    Company: Microsoft Corporation
    Product: Système d’exploitation Microsoft® Windows®
    FileDesc: API du Gestionnaire de fenêtres du Bureau Microsoft
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 35
    C:\Windows\SYSTEM32\DEVOBJ.dll
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    File Size: 127552 File Time: 2014-11-20_214406
    Version:
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    FileDesc: Device Information Set DLL
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    Module 36
    C:\Windows\SYSTEM32\WINMMBASE.dll
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    File Size: 134280 File Time: 2014-11-20_214258
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    Module 37
    C:\Windows\SYSTEM32\WINMM.dll
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    File Size: 136840 File Time: 2014-11-20_214258
    Version:
    Company: Microsoft Corporation
    Product: Système d’exploitation Microsoft® Windows®
    FileDesc: DLL API MCI
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 38
    C:\Windows\AppPatch\AcLayers.DLL
    Image Base: 0x740b0000 Image Size: 0x00277000
    File Size: 332800 File Time: 2014-11-20_214248
    Version:
    Company: Microsoft Corporation
    Product: Microsoft® Windows® Operating System
    FileDesc: Windows Compatibility DLL
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 39
    C:\Windows\system32\uxtheme.dll
    Image Base: 0x74570000 Image Size: 0x000ed000
    File Size: 949760 File Time: 2014-11-20_214400
    Version:
    Company: Microsoft Corporation
    Product: Système d’exploitation Microsoft® Windows®
    FileDesc: Bibliothèque de thèmes Ux Microsoft
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 40
    C:\Windows\SYSTEM32\sfc_os.DLL
    Image Base: 0x74760000 Image Size: 0x0000f000
    File Size: 42496 File Time: 2014-11-20_214350
    Version:
    Company: Microsoft Corporation
    Product: Microsoft® Windows® Operating System
    FileDesc: Windows File Protection
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 41
    C:\Windows\SYSTEM32\WINSPOOL.DRV
    Image Base: 0x74770000 Image Size: 0x00065000
    File Size: 397824 File Time: 2014-11-20_214418
    Version:
    Company: Microsoft Corporation
    Product: Système d’exploitation Microsoft® Windows®
    FileDesc: Pilote de spouleur Windows
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 42
    C:\Windows\SYSTEM32\sfc.dll
    Image Base: 0x747e0000 Image Size: 0x00003000
    File Size: 3072 File Time: 2013-08-22_061330
    Version:
    Company: Microsoft Corporation
    Product: Microsoft® Windows® Operating System
    FileDesc: Windows File Protection
    FileVer: 6.3.9600.16384
    ProdVer: 6.3.9600.16384

    Module 43
    C:\Windows\SYSTEM32\MPR.dll
    Image Base: 0x747f0000 Image Size: 0x00016000
    File Size: 87224 File Time: 2014-11-20_214406
    Version:
    Company: Microsoft Corporation
    Product: Système d’exploitation Microsoft® Windows®
    FileDesc: DLL de routeur de fournisseurs multiples
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 44
    C:\Windows\System32\rasadhlp.dll
    Image Base: 0x74840000 Image Size: 0x00008000
    File Size: 12288 File Time: 2014-11-20_214400
    Version:
    Company: Microsoft Corporation
    Product: Microsoft® Windows® Operating System
    FileDesc: Remote Access AutoDial Helper
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 45
    C:\Windows\SYSTEM32\profapi.dll
    Image Base: 0x74890000 Image Size: 0x0000f000
    File Size: 52152 File Time: 2014-11-20_214356
    Version:
    Company: Microsoft Corporation
    Product: Microsoft® Windows® Operating System
    FileDesc: User Profile Basic API
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 46
    C:\Windows\SYSTEM32\WINNSI.DLL
    Image Base: 0x748a0000 Image Size: 0x00008000
    File Size: 26304 File Time: 2014-11-20_214236
    Version:
    Company: Microsoft Corporation
    Product: Microsoft® Windows® Operating System
    FileDesc: Network Store Information RPC interface
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 47
    C:\Windows\SYSTEM32\IPHLPAPI.DLL
    Image Base: 0x748b0000 Image Size: 0x00020000
    File Size: 120864 File Time: 2014-11-20_214406
    Version:
    Company: Microsoft Corporation
    Product: Système d’exploitation Microsoft® Windows®
    FileDesc: API de l’application d’assistance IP
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 48
    C:\Windows\SYSTEM32\WINHTTP.dll
    Image Base: 0x748d0000 Image Size: 0x0009f000
    File Size: 631808 File Time: 2014-11-20_214408
    Version:
    Company: Microsoft Corporation
    Product: Système d’exploitation Microsoft® Windows®
    FileDesc: Services HTTP Windows
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 49
    C:\Windows\SYSTEM32\shcore.dll
    Image Base: 0x74ab0000 Image Size: 0x0008b000
    File Size: 560392 File Time: 2015-04-04_235628
    Version:
    Company: Microsoft Corporation
    Product: Système d’exploitation Microsoft® Windows®
    FileDesc: SHCORE
    FileVer: 6.3.9600.17666
    ProdVer: 6.3.9600.17666

    Module 50
    C:\Windows\SYSTEM32\bcrypt.dll
    Image Base: 0x74b40000 Image Size: 0x0001e000
    File Size: 111104 File Time: 2014-11-20_214406
    Version:
    Company: Microsoft Corporation
    Product: Système d’exploitation Microsoft® Windows®
    FileDesc: Bibliothèque de primitives de chiffrement Windows
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 51
    C:\Windows\system32\rsaenh.dll
    Image Base: 0x74b60000 Image Size: 0x00030000
    File Size: 192096 File Time: 2014-11-20_214406
    Version:
    Company: Microsoft Corporation
    Product: Microsoft® Windows® Operating System
    FileDesc: Microsoft Enhanced Cryptographic Provider
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 52
    C:\Windows\SYSTEM32\CRYPTSP.dll
    Image Base: 0x74b90000 Image Size: 0x00019000
    File Size: 96032 File Time: 2014-11-20_214406
    Version:
    Company: Microsoft Corporation
    Product: Microsoft® Windows® Operating System
    FileDesc: Cryptographic Service Provider API
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 53
    C:\Windows\SYSTEM32\kernel.appcore.dll
    Image Base: 0x74bb0000 Image Size: 0x00009000
    File Size: 29920 File Time: 2014-11-20_214350
    Version:
    Company: Microsoft Corporation
    Product: Microsoft® Windows® Operating System
    FileDesc: AppModel API Host
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 54
    C:\Windows\SYSTEM32\VERSION.dll
    Image Base: 0x74bc0000 Image Size: 0x00008000
    File Size: 26304 File Time: 2014-11-20_214402
    Version:
    Company: Microsoft Corporation
    Product: Microsoft® Windows® Operating System
    FileDesc: Version Checking and File Installation Libraries
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 55
    C:\Windows\system32\apphelp.dll
    Image Base: 0x74be0000 Image Size: 0x000a0000
    File Size: 642560 File Time: 2014-11-20_214350
    Version:
    Company: Microsoft Corporation
    Product: Système d’exploitation Microsoft® Windows®
    FileDesc: Fichier DLL du client de compatibilité des applications
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 56
    C:\Windows\SYSTEM32\bcryptPrimitives.dll
    Image Base: 0x74c80000 Image Size: 0x00054000
    File Size: 340848 File Time: 2014-11-20_214236
    Version:
    Company: Microsoft Corporation
    Product: Microsoft® Windows® Operating System
    FileDesc: Windows Cryptographic Primitives Library
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 57
    C:\Windows\SYSTEM32\CRYPTBASE.dll
    Image Base: 0x74ce0000 Image Size: 0x0000a000
    File Size: 30984 File Time: 2014-11-20_214356
    Version:
    Company: Microsoft Corporation
    Product: Microsoft® Windows® Operating System
    FileDesc: Base cryptographic API DLL
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 58
    C:\Windows\SYSTEM32\SspiCli.dll
    Image Base: 0x74cf0000 Image Size: 0x0001e000
    File Size: 104960 File Time: 2014-11-20_214356
    Version:
    Company: Microsoft Corporation
    Product: Microsoft® Windows® Operating System
    FileDesc: Security Support Provider Interface
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 59
    C:\Windows\system32\IMM32.DLL
    Image Base: 0x74d10000 Image Size: 0x00027000
    File Size: 141312 File Time: 2014-11-20_214250
    Version:
    Company: Microsoft Corporation
    Product: Microsoft® Windows® Operating System
    FileDesc: Multi-User Windows IMM32 API Client DLL
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 60
    C:\Windows\SYSTEM32\MSCTF.dll
    Image Base: 0x74d40000 Image Size: 0x00112000
    File Size: 1124352 File Time: 2015-04-05_000006
    Version:
    Company: Microsoft Corporation
    Product: Système d’exploitation Microsoft® Windows®
    FileDesc: DLL de MSCTF Server
    FileVer: 6.3.9600.17706
    ProdVer: 6.3.9600.17706

    Module 61
    C:\Windows\SYSTEM32\clbcatq.dll
    Image Base: 0x74fd0000 Image Size: 0x0008d000
    File Size: 569128 File Time: 2014-11-20_214354
    Version:
    Company: Microsoft Corporation
    Product: Microsoft® Windows® Operating System
    FileDesc: COM+ Configuration Catalog
    FileVer: 2001.12.10530.17415
    ProdVer: 6.3.9600.17415

    Module 62
    C:\Windows\SYSTEM32\combase.dll
    Image Base: 0x75060000 Image Size: 0x0017d000
    File Size: 1564464 File Time: 2014-11-20_214406
    Version:
    Company: Microsoft Corporation
    Product: Système d’exploitation Microsoft® Windows®
    FileDesc: Microsoft COM pour Windows
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 63
    C:\Windows\SYSTEM32\CFGMGR32.dll
    Image Base: 0x751e0000 Image Size: 0x0003c000
    File Size: 241168 File Time: 2014-11-20_214406
    Version:
    Company: Microsoft Corporation
    Product: Microsoft® Windows® Operating System
    FileDesc: Configuration Manager DLL
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 64
    C:\Windows\SYSTEM32\msvcrt.dll
    Image Base: 0x75220000 Image Size: 0x000c3000
    File Size: 800008 File Time: 2014-11-20_214418
    Version:
    Company: Microsoft Corporation
    Product: Microsoft® Windows® Operating System
    FileDesc: Windows NT CRT DLL
    FileVer: 7.0.9600.17415
    ProdVer: 6.1.8638.17415

    Module 65
    C:\Windows\SYSTEM32\ADVAPI32.dll
    Image Base: 0x752f0000 Image Size: 0x0007c000
    File Size: 507152 File Time: 2014-11-20_214252
    Version:
    Company: Microsoft Corporation
    Product: Système d’exploitation Microsoft® Windows®
    FileDesc: API avancées Windows 32
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 66
    C:\Windows\SYSTEM32\USER32.dll
    Image Base: 0x75370000 Image Size: 0x00153000
    File Size: 1376256 File Time: 2014-11-20_214250
    Version:
    Company: Microsoft Corporation
    Product: Système d’exploitation Microsoft® Windows®
    FileDesc: DLL client de l’API uilisateur de Windows multi-utilisateurs
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 67
    C:\Windows\SYSTEM32\RPCRT4.dll
    Image Base: 0x754d0000 Image Size: 0x000ba000
    File Size: 747008 File Time: 2014-11-20_214356
    Version:
    Company: Microsoft Corporation
    Product: Système d’exploitation Microsoft® Windows®
    FileDesc: Runtime d’appel de procédure distante
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 68
    C:\Windows\SYSTEM32\ole32.dll
    Image Base: 0x755d0000 Image Size: 0x00128000
    File Size: 1209624 File Time: 2014-11-20_214354
    Version:
    Company: Microsoft Corporation
    Product: Système d’exploitation Microsoft® Windows®
    FileDesc: Microsoft OLE pour Windows
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 69
    C:\Windows\SYSTEM32\GDI32.dll
    Image Base: 0x75700000 Image Size: 0x0010e000
    File Size: 1096704 File Time: 2014-11-20_214250
    Version:
    Company: Microsoft Corporation
    Product: Microsoft® Windows® Operating System
    FileDesc: GDI Client DLL
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 70
    C:\Windows\SYSTEM32\NSI.dll
    Image Base: 0x75870000 Image Size: 0x00007000
    File Size: 20120 File Time: 2014-11-20_214236
    Version:
    Company: Microsoft Corporation
    Product: Microsoft® Windows® Operating System
    FileDesc: NSI User-mode interface DLL
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 71
    C:\Windows\SYSTEM32\SHLWAPI.dll
    Image Base: 0x75970000 Image Size: 0x00045000
    File Size: 278352 File Time: 2014-11-20_214402
    Version:
    Company: Microsoft Corporation
    Product: Système d’exploitation Microsoft® Windows®
    FileDesc: Bibliothèque d’utilitaires légers du Shell
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 72
    C:\Windows\SYSTEM32\KERNEL32.DLL
    Image Base: 0x759c0000 Image Size: 0x00140000
    File Size: 1040384 File Time: 2014-11-20_214350
    Version:
    Company: Microsoft Corporation
    Product: Système d’exploitation Microsoft® Windows®
    FileDesc: DLL du client API BASE Windows NT
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 73
    C:\Windows\SYSTEM32\KERNELBASE.dll
    Image Base: 0x75bc0000 Image Size: 0x000d7000
    File Size: 862720 File Time: 2014-11-20_214236
    Version:
    Company: Microsoft Corporation
    Product: Système d’exploitation Microsoft® Windows®
    FileDesc: DLL du client API BASE Windows NT
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 74
    C:\Windows\SYSTEM32\OLEAUT32.dll
    Image Base: 0x75cc0000 Image Size: 0x00095000
    File Size: 602776 File Time: 2015-04-04_235522
    Version:
    Company: Microsoft Corporation
    Product:
    FileDesc:
    FileVer: 6.3.9600.17560
    ProdVer: 6.3.9600.17560

    Module 75
    C:\Windows\SYSTEM32\sechost.dll
    Image Base: 0x75d60000 Image Size: 0x00041000
    File Size: 257216 File Time: 2014-11-20_214356
    Version:
    Company: Microsoft Corporation
    Product: Microsoft® Windows® Operating System
    FileDesc: Host for SCM/SDDL/LSA Lookup APIs
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 76
    C:\Windows\SYSTEM32\SHELL32.dll
    Image Base: 0x75db0000 Image Size: 0x012ac000
    File Size: 19731824 File Time: 2015-04-04_235828
    Version:
    Company: Microsoft Corporation
    Product: Système d’exploitation Microsoft® Windows®
    FileDesc: DLL commune du shell Windows
    FileVer: 6.3.9600.17680
    ProdVer: 6.3.9600.17680

    Module 77
    C:\Windows\SYSTEM32\WS2_32.dll
    Image Base: 0x77200000 Image Size: 0x00050000
    File Size: 321248 File Time: 2014-11-20_214356
    Version:
    Company: Microsoft Corporation
    Product: Système d’exploitation Microsoft® Windows®
    FileDesc: Windows Socket 2.0 32-Bit DLL
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 78
    C:\Windows\SYSTEM32\SETUPAPI.dll
    Image Base: 0x77250000 Image Size: 0x001b1000
    File Size: 1782912 File Time: 2014-11-20_214350
    Version:
    Company: Microsoft Corporation
    Product: Système d’exploitation Microsoft® Windows®
    FileDesc: Installation de L’API Windows
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 79
    C:\Windows\SYSTEM32\PSAPI.DLL
    Image Base: 0x77410000 Image Size: 0x00006000
    File Size: 16504 File Time: 2014-11-20_214350
    Version:
    Company: Microsoft Corporation
    Product: Microsoft® Windows® Operating System
    FileDesc: Process Status Helper
    FileVer: 6.3.9600.17415
    ProdVer: 6.3.9600.17415

    Module 80
    C:\Windows\SYSTEM32\ntdll.dll
    Image Base: 0x774f0000 Image Size: 0x0016e000
    File Size: 1498360 File Time: 2015-04-04_235728
    Version:
    Company: Microsoft Corporation
    Product: Système d’exploitation Microsoft® Windows®
    FileDesc: DLL Couche NT
    FileVer: 6.3.9600.17668
    ProdVer: 6.3.9600.17668

    == [end of error.log] ==
  • Hey Lel,

    Several things that could be causing these type of crashes. Usually the steps below will help. If not, please ost a DxDiag. Paste the DXdiag into the post, select and highlight everything you just pasted, and hit the "code" button (</>). That'll make the information much more readable.

    • Run the Hearthstone repair tool.

    • Please run the Blizzard App with the Run as Administrator option.

    • To be on the safe side make sure Windows and the drivers in the computer are up to date.

    • Run the computer in a selective startup mode.

    Please run a full scan of the computer with an security program.